SHIPPING IN USA

Free shipping is provided to all destinations within the United States vis insured FedEx. Our artworks are expertly prepared and meticulously packaged to ensure safe delivery.

SHIPPING TIMES IN USA

Paintings on stretched Canvas:

After placing your order, it takes 1-5 days to securely package the artworks for shipping. Shipping itself typically takes 1-3 days, depending on your location. Non-stretched Paintings: After placing your order, it takes 1-2 days to securely package the artworks for shipping. We use industrial document tubes incased within standard shipping boxes. Shipping itself typically takes 1-3 days, depending on your location.

Please keep in mind that shipping times are approximate and can vary depending on external factors. We strive to ensure that your artwork reaches you promptly and securely. For more accurate delivery estimates, you can contact us or check your tracking information once your order has been shipped.

DO YOU OFFER COMMISSIONED ARTWORKS?

Absolutely! We would be delighted to accept commission requests!

HOW DO I REQUEST A COMMISSION?

It's simple, just Email hello@mediafxla.com and be sure to provide as many details as possible about the desired artwork you would like commissioned, including size, and any specific elements you'd like to be included. OR you can request a phone call to discuss a commission. Email hello@mediafxla.com and we will organize a time for a one on one call.

If you wish to return a product you can contact us within 7 days after receiving your package. Please note that you will be charged for all shipping costs and additional fees (such as packaging and material costs etc) and that you are responsible for delivering the package back to us in a secure way. As soon as we have cleared that the product/products are in perfect condition we will transfer your money (minus the costs for shipping) back to you as soon as possible.

If your product/products appears to be broken or damaged in any way upon arrival and you wish to make a complaint, contact us as soon as possible with details, pictures and any additional information that we might need and we will get back to you as soon as possible. 

All potential custom duties are the responsibility of the buyer to pay.

Please note that colors, shades and textures might appear different in photos than in real life. Our artwork is professionally photographed and we try to show our artwork as true to the originals as possible, but depending on what contrast, color settings and brightness you may have on your screen the photographs can vary from the original painting. If you wish to see more photos of a particular painting or if you have any questions, please contact us at hello@mediafxla.com and we will help you in any way that we can.

If you have any questions regarding returns or refunds, please contact us at hello@mediafxla.com and we will help you every step of the way!